The film takes place over the course of a single morning in a 911 dispatch call center. Call operator Joe Baylor (Gyllenhaal) tries to save a caller in grave danger-but he soon discovers that nothing is as it seems, and facing the truth is the only way out.
Fuqua’s American remake puts Jake Gyllenhaal in the chair instead. The narrower English-language acting style makes it a different film: louder, less ambiguous, more about one man’s past than a dispatcher’s impotence. Worth watching as a remake case study.